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Privacy Policy
By Hudson | Published | No Comments
AvihtTV TV’s Privacy Policy outlines how we collect, use, protect, and share personal information to deliver seamless streaming services while upholding your rights under East African data protection laws (e.g., Rwanda DPA), GDPR equivalents, and global standards. This comprehensive document ensures transparency for all users accessing live news, entertainment, and on-demand content via apps, websites, and devices, with no data sales by default and robust controls for privacy preferences.avithtv
Information We Collect
AvihtTV gathers minimal data necessary for functionality and enhancements:
- Personal Data: Email/username, phone (optional), payment details (tokenized, not stored), profile info (age for ratings, not birthdate).
- Usage Data: Watch history, search queries, playback positions, device interactions (anonymized where possible).
- Technical Data: IP address (for geo-licensing), device ID/model/OS, browser type, screen resolution, network speed.
- Content Data: Ratings/likes, subtitles preferences, shared clips (public only).
No sensitive data like health, biometrics, or political views collected. Children’s data (under 13) prohibited—parental consent required for 13-16.
How We Collect Information
Data sources include:
- Directly from You: Account signup, forms (feedback@avithtv.com), support chats.
- Automatically: Cookies/local storage (see Cookies page), app telemetry, server logs.
- Third Parties: Payment processors (Stripe/MoMo), social logins (Google/Facebook, minimal scopes), analytics partners (aggregated only).
- Partners: Content metadata from broadcasters, no user linkage without consent.
How We Use Your Information
Purposes strictly limited and user-centric:
- Service Delivery: Authentication, streaming, recommendations (e.g., “Similar to Rwanda Premier League”).
- Personalization: Tailored content, ads (opt-out via dashboard), language/caption defaults.
- Analytics/Improvements: Aggregate trends (e.g., peak hours) for server scaling, A/B tests.
- Security/Compliance: Fraud detection, legal requests (notified where possible).
- Communications: Service alerts, newsletters (unsubscribe anytime).
No unrelated uses; data minimized and pseudonymized.
Sharing and Disclosure
Your data stays secure—no selling or renting:
- Service Providers: Encrypted sharing with CDNs (Cloudflare), email (SendGrid), ads (Google, opt-out compliant).
- Business Transfers: Only in mergers (with notice).
- Legal: Court orders, copyright claims (DMCA process).
- Aggregated/Anonymized: Public reports (e.g., “70% watch news”).
East African focus: Transfers to EU/US under SCCs; audits ensure compliance.africa2trust+1
Data Retention and Deletion
- Active Use: While account exists + 30 days.
- Logs: 90 days for security.
- Backup: Anonymized, 1 year max.
Request deletion via privacy@avithtv.com (“Right to Erasure”)—processed in 30 days, except legal holds. Account deletion removes 99% instantly.avithtv
Your Privacy Rights and Controls
Empowerment at every step:
| Right | Description | How to Exercise |
|---|---|---|
| Access | View/download your data | Dashboard > Privacy > Data Export (CSV/PDF) |
| Rectification | Correct inaccuracies | Settings > Profile > Edit |
| Erasure | Delete data | Email privacy@avithtv.com or toggle “Delete Account” |
| Restriction | Pause processing | Privacy settings > “Limit Data Use” |
| Portability | Transfer data | Export tool above |
| Object | Stop marketing/ads | “Do Not Share/Sell” page opt-out |
| Withdraw Consent | Revoke anytime | Cookie banner or dashboard |
Verification via email/SMS; responses <48 hours. Appeals to Rwanda Data Protection Office.avithtv
Security Measures
Bank-grade protections:
- Encryption: AES-256 at rest/transit.
- Access: Role-based, MFA for staff.
- Monitoring: Real-time anomaly detection, annual pentests.
- Breach Protocol: Notify affected users <72 hours + regulators.
Insurance covers data incidents.avithtv
International Data Transfers
Rwanda HQ servers + EU/US clouds (Germany primary):
- Safeguards: EU SCCs, Binding Corporate Rules.
- No high-risk countries.
Children’s Privacy
COPPA/GDPR-K compliant: No targeted ads for kids; parental verification for profiles. Report concerns to privacy@avithtv.com.avithtv
Changes to This Policy
Updates posted 30 days early at avithtv.com/privacy (version history). Material changes emailed; continued use implies consent. Last updated: Dec 2025.
Contact Information
Questions? privacy@avithtv.com, avithtv.com/feedback-complaints/, or Rwanda HQ (+250-788-XXXXX). Data Protection Officer: dpo@avithtv.com. Regulators: Rwanda NDPC, Uganda PDA.
